The Hospice Volunteer Training Series by Pat Carver

 A SYSTEM for training hospice volunteers - On-Line & In Class

New Volunteer Orientation * In-Services * Administrative & Bereavement Training

Pat Carver Media

Richmond, CA  94805

Phone   800.328.4160

FAX     888.788.5619


Visit the Contact Page to: Join our e-newsletter mailing  *  Request a complimentary preview of any On-Line Training Course  * Ask questions

Watch this 30 second overview

Over 1,000 hospices have purchased our materials for learning & competency documentation.

We are the HOSPICE TUTOR - since 2007 .

Train Hospice Volunteers

We developed our system of training materials to offer flexible solutions to meet the needs of both large and small Medicare certified hospice programs.


We offer a SYSTEM of study materials developed specifically for hospice volunteers, and designed to complement and work with your training processes.

Our Hospice Volunteer Training curriculum has been available nationwide since 2007.  It is available on DVD, Video Portal and our latest E-learning Portal that includes on-line quizzes and system generated emails.

Classroom Set Hospice Volunteer Training Series, Pat Carver Media, Workbooks, Manual, DVD Sets, On-Line Portal KEYS

Interested in viewing our Training Series?

Use the Contact Form on our Contact Page to request  complimentary access to visit an On-Line Training Portal.

Bereavement Training for Hospice Volunteers - Now available on-line for persons wishing to get involved in Bereavement work.

Non-Patient Contact/Administrative VOL Training Specifically designed for volunteers who will not have direct patient contact.

On-Line In-Services Select from our In-Service Courses to easily meet your standard for annual in-service requirements.


11th Hour/Vigil Training - Overview of vigil work for hospice volunteers.  Can be used to orient new vigil volunteers, as a free standing course or in-service.


Abuse Course - Free standing course or available as an in-service


Boundaries Course - Free standing course or available as an in-service


Tuck-in Course - Free standing course or available as an in-service

BENEFITS:  Ready...  Set...  Go...

Consistent, easy to follow core training:  By taking advantage of current technology, the hospice insures that all volunteers receive consistent and well presented information - a good FOUNDATION.  (Your staff may be fantastic, but they may not be good teachers.)   Our volunteer training is to the point, clear and concise.  The DVDs, Manuals and On-Line segments present the same core information, so feel free to use any of these learning tools to match the learning style and needs of your program and your volunteers

Not ready to incorporate independent study? Our DVD videos can be shown in class, followed by discussion & interactive activities.  The Portal or DVDs can also be used for make up classes, when volunteers miss a session.  The  Blue Workbook coordinates with the DVD Set and Video Portal.  It can be used as a resource for the volunteer as well as providing excellent competency evaluation documentation - whether the hospice offers self-study or classroom training.

Download a PDF that lists many of the topics covered in the Series.

Click on any Title below to learn more:
  • Save Resources - Time & Money - While enhancing Volunteer Training

     Independent study is not only effective and convenient, but an economical approach to core training.  The savings are significant when compared to small class sizes engaged in classroom study.  If using the DVD’s in class, you are still saving valuable staff time by allowing the Series to present the foundational information.  You build upon this foundation, allowing your Team to spend less time in class, but accomplish the same outcome - volunteers prepared to serve.  Download our Cost Analysis Form.

  • Time Efficient & Effective Segments:

    The volunteer chooses when to watch the training segments on their home DVD player or computer.  For persons who may not own a player or have internet access, consider purchasing a loaner Manual for them to read,  or allow the volunteer to watch the segments on your office TV at times that are convenient for them.  Your volunteers will appreciate your flexibility and volunteer friendly attitude.

  • Meet MEDICARE Standards

    Simple and easy way to insure that all volunteers receive the same training on subjects needed to fulfill Medicare standards.

  • Competency Evaluation & Documentation

    Our blue WORKBOOK (accompanies DVD & Video Portal) contains Competency Quizzes & Reflection Questions for each topic.  Because they are printed on laser cut paper, they pull out cleanly.

    The green Volunteer Booklet (accompanies E-learning format) lists the quizzes for reference, but they are answered and scored on-line.

    The gray Administrative Volunteer Resource Booklet lists the quizzes for reference, but they are answered and scored on-line.

    Our Volunteer REVIEW in 11x17 format, is designed to be used as an annual competency review tool.  A new edition is available yearly - new color with revamped questions & order of topics.

  • Independent Study as Assessment Tool

    A potential volunteer’s success with self-study is a strong indicator as to their ability to follow through and perform volunteer duties independently.

  • Volunteers can begin training right away with our On-Line Portals

    No more waiting until the next training class and hoping the volunteer is still interested in your program.

  • On-Going & On-Demand Training

    Implementing “on-demand” training results in new volunteers continually beginning their volunteer roles.

  • Staff Remain Focused on Client Care

    Patient care is a priority as staff are free from numerous hours of volunteer training

  • Recruitment Tool

    In order to attract younger, busier volunteers, hospices must find flexible ways to get them trained.  Independent study as a portion of the training process helps meet that need.

  • Convenient & Comprehensive for the Volunteer in Training - When using our Portal

    Less travel time; gas expense and juggling class, family and work if a new volunteer can cover one part of their orientation as self-study.

  • Building Strong Volunteer Relationships

    Allow our Portal to cover the core information - the FOUNDATION.  You then build upon that information through discussion, role playing, mentoring, stories, and examples through face to face interaction individually or in small groups.  With the right community building activities and motivational experiences, you can spend less face-to-face time with the volunteer, yet build strong and enduring relationships because you are focused on doing just that, rather than trying to cover large quantities of core information.  Let our program open more opportunities for getting to know the volunteer.

  • Do you have required number of Hours for Volunteer Training?

    Our program can cover many of those hours.  The 16 video instructional segments (DVD or On-Line) are 5.5 hours.  The student Workbook contains competencies for each segment.  If the volunteer spends 20 minutes completing the competencies for all 16 of the segments, they will spend about 5.3 hours engaged in this part of the learning process.   5.5 hours viewing time plus 5.3 hours completing the competencies results in about 10.8 hours of engagement before you add your hours of additional contact.


The Hospice Volunteer Training Series by Pat Carver - A SYSTEM for training hospice volunteers - on-line & in class.

New Volunteer Orientation   *  Annual Review  *  Bereavement  * Vigil  * Abuse * Boundaries * In-Services

Photos by Pat Carver

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