The Hospice Volunteer Training Series by Pat Carver

 A SYSTEM for training hospice volunteers - On-Line & In Class

New Volunteer Orientation * In-Services * Administrative & Bereavement Training

Pat Carver Media

744 35th St

Richmond, CA  94805

Phone   800.328.4160

FAX     888.788.5619


Visit the Contact Page to: Join our e-newsletter mailing  *  Request a complimentary preview of any On-Line Training Course  * Ask questions

Locate the correct PORTAL for your assignment: (Video Portal OR E-Learning Portal)

Quick link to: Video Portal #1

Quick link to: Any E-Learning Course / Portal



Hospice Volunteer Training Series - Video Portal #1:

Blue Button  (You will have a 5 LETTER KEY)

Your email address will pair with the 5 LETTER KEY.  Enter your email address correctly the first time you log in!  Enter it exactly the same each time you log in.


E-Learning Courses - Portals #2, #3, #4 & #5

  • E-Learning Hospice Volunteer Training Series
  • ADMIN Course
  • Bereavement Course
  • In-Service Courses

Trouble after logging in?

Go to our HELP PAGE.


  • Register as a new USER & set up a User Name & Password.   Please be sure and write down your User Name & Password.
  • Enter the Access/Organization CODE provided by your hospice as part of the registration process.
  • To log in later - enter your User Name and password.  Please do not register more than one time.
  • You MUST begin with the Welcome segment if your assignment includes multiple Course segments.

IF you have a User Name, but do not remember your password, click forgot your password on the log in page.

If you are logged in to a Portal and a segment fails to launch or play, please click here to reach our HELP PAGE.

If your E-Learning Course includes several segments, you MUST begin with Part 1, the Welcome segment before you can proceed to other segments.

Also, the very last segment is locked until all previous segments have been completed.  This final segment will generate a Certificate of Completion representing the entire Course Series.

TIPS:             Download Browser/FLASH Help File

  • It is suggested that you have a fast Internet connection when viewing on-line video.  (Broadband, DSL, Cable)
  • We have attempted to make the Training Portals as fail-safe as possible!   However, any on-line connections are subject to interruptions.  Please bear with us if you encounter a problem.
  • Portal Trouble Shooting:
  • FLASH is required to view some e-learning  segments.   If you do not have Flash, download it free:
    Browsers must allow pop ups, Flash and cookies.
  •  If a Course fails to launch, be sure and enable Pop-ups & Cookies.
  • Courses launch in a new window, requiring Pop-ups to be enabled.
  • If you are unsure how to do this, try a different browser or go to our  Portal HELP PAGE for information on:  Chrome, Explorer, Safari, Firefox.
  • Tablet Users - Some models have 2 audio volume controls.  One is for system based beeps, etc.  The other volume control is for media.  The media volume control must be up in order to hear the Training Segments.
  • If you have trouble, try a different browser.

Welcome to our On-Line Training Portals -

  • Thank you for your interest in becoming a Hospice Volunteer or increasing your level of understanding regarding Hospice and its services.  Your hospice is providing access to an On-Line Training Portal, saving you valuable time and allowing you to engage in part of your training at times that are convenient for you!
  • Please keep in mind that these are educational segments covering sensitive information, not fast paced thrillers!  They may move slowly for some people and just right for others…..  but either way, they are more convenient than driving to and sitting in hours of classroom lecture!  Plus, there is no risk of the instructor failing to cover the needed information or persons with off the subject questions hogging valuable class time.  You will be exposed to a LOT of information in a relatively short period of time.
  • At some point you will participate in face to face training experiences.  The Portal will provide the basic information that is the foundation of your training.  You will apply the information presented here through role playing & other interactive type experiences as well as discussion.  Consider this the foundational experience needed in order to thoroughly prepare for your face to face time.
  • You are about to begin an exciting opportunity to serve persons of your community or you may be increasing your level of service.  Either way, we hope our On-Line Portal will make it easier and more convenient for you to understand important concepts related to serving as a Volunteer with your local Hospice.
  • What is a KEY?

    A KEY is a license for an individual to view the On-Line Portal segments.  It is a five LETTER code that you will enter each time you log in to Portal #1.

    The KEY will countdown the days after you log in the first time.  Each KEY is set for a specific number of days access.  Your Volunteer Coordinator will tell you how many days you have to complete the required segments. m any d ays you have to complete the re

  • What is an Access/Organization CODE?

    An Access/Organization CODE allows an individual to log in to their Hospice’s Subscription Training Site for E-Learning Portals.  Your Coordinator will provide the ACCESS/Organization CODE for your hospice.

    To register, enter your contact information and set up a User Name and Password.  Enter the CODE as part of the registration process..

    Each Course has a specified number of days access.

    Your Volunteer Coordinator will let you know how many days access are allowed in order for you to complete the Course and the on-line Quizzes.

  • Why should I be mindful when entering my e-mail address and/or contact information?

    Video Portal #1 - Please enter your KEY/Code & e-mail address accurately the first time you log in.  The email address you type pairs with your 5 LETTER KEY and must be typed exactly the same in order to log in next time.

    E-Learning Portal - Please be mindful as you type your contact information and email address.  The system will email your quiz scores, so requires an accurate email address.  Your Certificates of Completion will include your Name as entered into the system.



Photos by Pat Carver

The Hospice Volunteer Training Series by Pat Carver - A SYSTEM for training hospice volunteers - on-line & in class.

New Volunteer Orientation   *  Annual Review  *  Bereavement Care

© 2019  Pat Carver Media  All Rights Reserved