The Hospice Volunteer Training Series by Pat Carver
A SYSTEM for training hospice volunteers - On-Line & In Class
New Volunteer Orientation * In-Services * Administrative & Bereavement Training
Pat Carver Media
Richmond, CA 94805
Phone 800.328.4160
FAX 888.788.5619
www.hospicetutor.com
Your hospice builds upon our foundational information with interactive & relationship building activities.
** All on-line Video Portal Keys & E-Learning Credits expire one year from time of purchase.
** All unused Video Portal Keys & E-Learning Credits expire one year from time of purchase.
Non-Patient Care/Administrative Volunteer Training
Not every volunteer desires to work directly with patients and families. We have created a Training designed specifically for those that wish to work in the office, provide crafts, do fund raising or any other non-patient contact role.
The Course is available on our E-Learning Portal and includes an optional hard copy Resource Booklet, on-line quizzes and certificates of completion for the topics included in the Course.
The Course is also available with on-line access only - no student book.
Topics include:
Welcome
Mission
History
Confidentiality/HIPAA
Volunteer Information as related to non-patient contact roles
On-Line Course + Resource Booklet
Approximately 81 minutes viewing time + On-line Quizzes & short answer Reflection Questions.
** All E-Learning Credits expire one year from time of purchase.
Coordinators are expected to follow up with the new volunteer to insure they understand the concepts, as well as discuss and present any additional information to meet their standards.
Bereavement Care for Hospice Volunteers - Leader's Guide
Hospice Volunteers wishing to work with Bereavement Teams require additional training beyond New Volunteer Orientation.
Our E-Learning Course can provide the foundational information needed prior to your follow-up learning experiences - preparing them to serve with your Hospice’s Bereavement Team.
This Course is available On-Line with integrated Competencies and a printable Certificate of Completion.
The Leader's Guide is a hard copy resource of the Course content and should be kept in the hospice office as a reference and resource when meeting with students who have completed the Course on-line.
Because persons who train for bereavement work are already active volunteers, there is no separate student Booklet. Students are able to download a Course Resource/Outline on-line and will be able to download a Certificate of Completion.
** All E-Learning Credits expire one year from time of purchase.
In-Services are available on our E-Learning Portal. Hospices may purchase access for any number of students and may select from all available Courses.
** All E-Learning Credits expire one year from time of purchase.
Topics:
Each Course includes an on-line True/False quiz. Students may download a Certificate of Completion for the Course. An on-line Resource is available for download. The Resource includes a listing of the quiz questions as well as an outline of the Course.
In-Services are also available as a Bulk Buy. The Bulk Buy is a discounted option. It allows 50 volunteers to access your choice of 1or more In-Service Courses. At time of purchasing the Bulk Buy, additional student accesses can be purchased at the reduced rate.
** All E-Learning Credits expire one year from time of purchase.
Manual - Full Text of New Volunteer Orientation - The Hospice Volunteer Training Series
Printed materials contain a watermark as a reminder they are not to be copied or duplicated.
Blue Student Workbook
Printed materials contain a watermark as a reminder they are not to be copied or duplicated.
Green Volunteer Booklet
Gray Student Resource
Volunteer Review - Hard copy & new On-Line Edition
** All E-Learning Credits expire one year from time of purchase.
Management Access for Volunteer Coordinators Available for all E-Learning Portals
Volunteer Coordinators may purchase access to the E-Learning Portal in order to track volunteer progress and run reports related to their volunteers and subscription credits.
Annual Access Fee includes all E-Learning Courses.
Management Access is NOT available for the Video Portal.
11th Hour/Vigil Training for Hospice Volunteers
This Course is designed to provide initial training for persons interested in serving as a vigil volunteer.
The Course is also available as an in-service.
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Tuck-in Training
Designed to be used as an in-service or as an introductory course for persons interested in serving as a Tuck-in volunteer.
** All E-Learning Credits expire one year from time of purchase.
Abuse Course - Designed as an annual in-service option or as a stand alone course. Hosted on the e-learning portal, this course includes competencies as part of the on-line experience, as well as a certificate of completion that can be downloaded.
Boundaries Course - Designed as an annual in-service option or as a stand alone course. Hosted on the e-learning portal, this course includes competencies as part of the on-line experience, as well as a certificate of completion that can be downloaded.
** All E-Learning Credits expire one year from time of purchase.
As soon as someone expresses an interest in becoming a hospice volunteer, you are ready! No more hoping that the volunteer will wait for the next set of training classes if you allow volunteers to begin their training through independent study using our learning system.
Set the volunteer up with the On-Line Access and their hard copy resource to begin their personalized volunteer training program. Or, some people may wish to read the full text Manual. Keep in touch by phone, e-mail or face to face visits. File their competency quizzes and reflections. Meet with the volunteer individually or in small groups to cover your hospice’s history, record keeping and other specialized information. Build upon the core information covered in the DVD or on-line training to meet your standards and use the face to face time to build relationships, motivate, discuss, role play and develop that all important sense of belonging.
Once the volunteer has finished the independent study program and any additional requirements to meet your particular standards, complete the final interview process. Give them their first assignment and they are ready to GO!
The Hospice Volunteer Training Series by Pat Carver - A SYSTEM for training hospice volunteers - on-line & in class.
New Volunteer Orientation * Annual Review * Bereavement * Vigil * Abuse * Boundaries * In-Services
Photos by Pat Carver
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